Top Best Courier Delivery Apps in India – A Guide to Building Your Own

Courier delivery services are very important today, especially with the growing popularity of online shopping. People want fast, safe, and reliable delivery services, which has led to the rise of courier delivery apps. In India, courier apps have become an essential part of both businesses and consumers daily lives.

The courier delivery market in India is growing rapidly, and mobile apps are making it easier than ever to send and receive packages. This guide will help you understand the top courier delivery apps in India and how to build your own app. We’ll also discuss the costs and ways to make money from your courier app.

Insights into the Courier Delivery Market

market growth

In the past year, sales in the courier and express delivery sector saw a significant rise of 11%, reaching £12.6 billion. This marked a 62% increase since 2014. In 2018 alone, sales volume grew by 15%, and between 2014 and 2018, the increase was 66%.

Experts predict that the global courier, express, and parcel market will grow at an annual rate of 5.80% from 2018 to 2022. In 2020, the market’s total revenue reached $335 billion, reflecting an annual growth rate of 3.5% from 2014 to 2020.

The industry is expected to surpass USD 410 billion by 2025, with a projected growth rate of 9-11% during the period from 2020 to 2024. In the next three years, the sector is also forecasted to grow by 18% annually, reaching a value of 20,000 crores.

 Types of On-Demand Courier Delivery Apps in the Courier Industry

types of courier delivery app

Moreover courier apps can be classified based on the types of services they offer.

  1. Parcel Delivery Apps: These apps handle general parcel deliveries, such as documents, gifts, and small packages. They are popular among individuals and businesses needing to send items across cities or states.
  2. Same-Day Delivery Apps: For those who need deliveries to happen within the same day, these apps are ideal. They are used for urgent deliveries, especially for documents or perishable goods.
  3. E-commerce Courier Apps: These apps cater to online stores and e-commerce platforms. They provide services like COD (cash on delivery), returns, and express shipping for e-commerce sellers.
  4. Business-to-Business (B2B) Apps: These apps are designed for bulk deliveries between businesses. They typically focus on transporting industrial goods or large volumes of products.
  5. Local Courier Apps: These are designed for local deliveries within a specific area, such as food deliveries or small parcels that don’t require long-distance shipping.

Each of these types serves different needs and markets, so understanding what your target audience requires is essential when building your own app.

Must-Have Features of On-Demand Courier Delivery Apps

An on-demand courier app has three main users: the customer, the administrator, and the delivery person. Then each user has different features to make the app work smoothly. Here are the important features for each type of user.

1. User Features

  • Easy Signup and Login: Quick account creation via email, phone, or social media.
  • Real-Time Tracking: Track the package’s location at any time.
  • Booking and Scheduling: Book deliveries instantly or schedule them for later.
  • Price Estimation: Show delivery costs upfront before booking.
  • Payment Options: Then accept payments through cards, wallets, or bank transfers.
  • Notifications: Send updates about delivery status via the app or SMS.
  • Chat or Call with Drivers: Allow users to contact the driver directly.
  • Feedback and Ratings: Let users rate the service and leave reviews.

2. Driver Features

  • Simple Signup: Easy registration with document uploads for approval.
  • Accept or Reject Requests: Drivers can choose which deliveries to handle.
  • GPS Navigation: Provide route assistance for faster delivery.
  • Earnings Overview: Show daily, weekly, or monthly earnings in the app.
  • Availability Status: Drivers can mark themselves as available or unavailable.
  • Proof of Delivery: Enable signature or photo capture for delivery confirmation.

3. Admin Features

  • Manage Users and Drivers: Monitor and control user and driver accounts.
  • Track Deliveries: Keep an eye on all ongoing deliveries.
  • Payment Management: Handle payments and payouts efficiently.
  • Reports and Analytics: Generate insights on app performance and usage.
  • Discounts and Offers: Then create promotional campaigns to attract users.
  • Handle Complaints: Resolve disputes between users and drivers.

Top Best Courier Delivery Apps In India

best courier delivery apps
  1. Blue Dart Express
  2. DHL
  3. Delhivery
  4. DTDC
  5. FedEx Corp
  6. Ecom Express
  7. Allcargo Gati Ltd
  8. Dunzo
  9. Xpressbees
  10. Borzo
  11. Ekart 
  12. Shiprocket
  13. Lalamove
  14. Aramex
  15. Safexpress

Courier delivery apps are a big part of our daily lives, especially with the rise of online shopping. These apps help people send and receive packages quickly and reliably. If you are looking for the best courier delivery apps in India, here are the top options that stand out in the market.

List Of Courier Delivery Apps in India

  1. Blue Dart Express
  2. DHL
  3. Delhivery
  4. DTDC
  5. FedEx Corp
  6. Ecom Express
  7. Allcargo Gati Ltd
  8. Dunzo
  9. Xpressbees
  10. Borzo
  11. Ekart 
  12. Shiprocket
  13. Lalamove
  14. Aramex
  15. Safexpress

1. Blue Dart Express – Best Courier Delivery Apps

Blue Dart Express, a part of the DHL group, is one of the most trusted courier delivery services in India. With its fast delivery and a wide network, it also a offers express delivery solutions to businesses and individuals. Blue Dart is known for its commitment to providing timely services, even for urgent packages.

Key Features:

  • Same-Day Delivery: Blue Dart offers same-day delivery in select cities, making it ideal for urgent shipments.
  • Real-Time Tracking: Then customers can easily track their parcels in real time via the app or website.
  • Temperature-Controlled Delivery: For sensitive goods, Blue Dart provides temperature-controlled delivery.
  • Cash on Delivery (COD): Blue Dart offers COD, a feature that is highly favored by e-commerce businesses.

Why It’s Popular:

Blue Dart’s reliability, global presence, and quick delivery services make it one of the top courier services in India.

2. DHL

DHL is a global leader in the logistics and courier delivery industry. Known for its international shipping solutions, DHL also provides extensive domestic courier services in India. It is trusted for delivering packages on time and with safety.

Key Features:

  • International Shipping: DHL is a go-to courier service for global deliveries, covering more than 220 countries.
  • Express Delivery: DHL offers express shipping for urgent parcels.
  • Real-Time Tracking: DHL’s app and website allow customers to track shipments at any time.
  • Advanced Technology: DHL uses advanced technology to ensure smooth delivery and efficient logistics.

Why It’s Popular:

DHL’s vast international network and its focus on high quality service make it a trusted name in both India and worldwide.

3. Delhivery – Leading Courier Delivery Apps

Delhivery is a leading logistics and supply chain company in India. It offers end to end delivery services, including parcel tracking, cash on delivery (COD), and timely shipments. Delhivery is popular for its extensive network and reliable services.

Key Features:

  • COD Support: Delhivery supports COD, making it perfect for e-commerce businesses.
  • Real-Time Tracking: Customers can track their deliveries via the Delhivery app.
  • Wide Coverage: It covers over 17,000 pin codes in India and also offers international shipping.
  • Business Solutions: Delhivery provides tailored logistics solutions for businesses.

Why It’s Popular:

Delhivery’s comprehensive services, including COD and wide network coverage, make it a popular choice among businesses and individual customers alike.

4. DTDC (Desk to Desk Courier & Cargo)

DTDC is one of the oldest and most reliable courier companies in India, offering affordable and timely delivery services. It provides both domestic and international shipping and caters to individuals and businesses.

Key Features:

  • Affordable Rates: DTDC is known for offering cost effective courier services.
  • Bulk Shipping: The app offers services for bulk shipping, ideal for e-commerce businesses.
  • Track Shipments: Users can track their packages in real time.
  • International Shipping: DTDC offers international courier services to several countries.

Why It’s Popular:

DTDC is known for its reliability and affordability. Then making it a popular choice for businesses and individuals.

5. FedEx Corp

FedEx is a well known global courier company, with a strong presence in India. Known for its fast and reliable shipping solutions, FedEx offers both domestic and international courier services.

Key Features:

  • Express Shipping: FedEx offers fast, express delivery options for urgent packages.
  • International Reach: It provides international shipping to many countries.
  • Real-Time Tracking: FedEx’s tracking feature lets customers know where their packages are.
  • COD Option: FedEx supports COD for e-commerce deliveries.

Why It’s Popular:

FedEx’s global presence, timely delivery, and customer centric services make it a trusted choice for businesses.

6. Ecom Express

Ecom Express is one of India’s fastest growing logistics companies, specializing in e-commerce deliveries. It provides tailored logistics solutions for businesses, including order fulfillment and last mile delivery.

Key Features:

  • E-commerce Solutions: Ecom Express provides COD, returns, and same day delivery for e-commerce businesses.
  • Wide Coverage: The company delivers across 27,000 pin codes in India.
  • Real-Time Tracking: Customers can track their parcels with ease.
  • Customer Support: Ecom Express offers dedicated support to users.

Why It’s Popular:

Ecom Express is preferred by e-commerce businesses for its specialized delivery solutions, also a fast shipping, and large network.

7. Allcargo Gati 

Allcargo Gati Ltd, commonly known as Gati, is a reliable and affordable courier service in India. It provides express delivery and logistics solutions to businesses and individuals, with a strong focus on customer satisfaction.

Key Features:

  • Express Delivery: Gati offers quick and reliable delivery solutions across India.
  • International Shipping: Gati’s services extend to several countries around the world.
  • Real-Time Tracking: Then users can track their parcels in real time.
  • Custom Solutions: Gati provides specialized services for business customers.

Why It’s Popular:

Gati’s affordability, wide network, and quality services make it a popular choice among both businesses and consumers.

8. Dunzo

Dunzo is a popular courier and delivery app in India, particularly in major cities. It’s known for its quick deliveries of groceries, food, documents, and more. Dunzo is perfect for those looking for an on-demand courier service.

Key Features:

  • On-Demand Delivery: Dunzo offers on-demand delivery for various products, including groceries, food, and documents.
  • Track Shipments: Customers can track deliveries in real time through the app.
  • Wide Range of Services: From sending packages to picking up food, Dunzo covers a wide range of delivery needs.
  • Cash on Delivery: Dunzo also a offers COD for certain deliveries.

Why It’s Popular:

Dunzo is known for its convenience and speed, offering users on-demand delivery services for everything from groceries to documents.

9. Xpressbees

Xpressbees is another popular courier service in India, primarily serving e-commerce businesses. It specializes in fast deliveries, COD, and returns services, making it a top choice for online retailers.

Key Features:

  • E-commerce Focused: Xpressbees provides logistics solutions tailored for online businesses.
  • COD & Returns: It offers COD and hassle-free returns for customers.
  • Real-Time Tracking: The app lets users track their shipments at any time.
  • Wide Coverage: Then Xpressbees covers a wide network of pin codes across India.

Why It’s Popular:

Xpressbees is popular for its fast and reliable services, particularly for e-commerce businesses.

Fast and Easy Delivery Services

10. Borzo

Borzo (formerly known as BeeFast) is an on-demand delivery service that caters to individual customers and businesses. It operates in various Indian cities and offers fast, affordable deliveries of goods ranging from groceries to documents.

Key Features:

  • On-Demand Delivery: Borzo provides quick, on-demand delivery services.
  • Track Shipments: The app offers real time tracking of deliveries.
  • Wide Service Area: Borzo operates in several cities across India.
  • Affordable Prices: Borzo is known for offering budget-friendly delivery services.

Why It’s Popular:

Borzo is loved for its fast delivery and convenience, especially for customers who need quick, affordable solutions.

11. Ekart

One of India’s leading e-commerce platforms. Ekart offers reliable and fast courier services, especially for Flipkart customers. However, it also provides logistics solutions for businesses outside Flipkart.

Key Features:

  • E-commerce Focused: They offers delivery services tailored to e-commerce businesses.
  • Real-Time Tracking: Then customers can track their parcels via the Ekart app.
  • COD Services: They supports COD for e-commerce deliveries.
  • Fast Shipping: Ekart is known for its reliable and timely deliveries.

Why It’s Popular:

Its is trusted for its efficiency, particularly in the e-commerce sector, and is widely used by customers who shop on Flipkart.

12. Shiprocket

Shiprocket is a tech enabled logistics platform that connects businesses with multiple courier companies. It provides a range of shipping services, including COD, real time tracking, and discounted rates for e-commerce businesses.

Key Features:

  • Multi-Courier Integration: Shiprocket integrates with several courier partners, offering businesses a range of shipping options.
  • COD & Returns: It provides COD and hassle free returns for customers.
  • Real-Time Tracking: Shiprocket’s platform lets users track their parcels in real time.
  • Affordable Rates: Shiprocket offers discounted shipping rates, making it ideal for small businesses.

Why It’s Popular:

Shiprocket’s integration with multiple courier partners and its affordable rates have made it a favorite among e-commerce businesses.

13. Lalamove

Lalamove is an on-demand logistics and courier app that operates in multiple countries, including India. It’s known for its fast deliveries of goods, including documents, packages, and groceries.

Key Features:

  • On-Demand Delivery: Lalamove provides on-demand delivery services for businesses and individuals.
  • Wide Service Area: Lalamove operates in several cities across India.
  • Real-Time Tracking: The app allows customers to track their deliveries in real time.
  • Affordable Pricing: Lalamove is known for its competitive pricing.

Why It’s Popular:

Lalamove is popular for its flexibility, offering fast, on-demand delivery services for various types of shipments.

14. Aramex

Aramex is a global logistics and courier company that operates in India. It offers international shipping, freight forwarding, and e-commerce solutions. Aramex is known for its fast delivery services and global reach.

Key Features:

  • International Shipping: Aramex provides global courier services to over 60 countries.
  • Track Shipments: Then customers can track their packages in real time.
  • E-commerce Solutions: Aramex offers specialized services for online businesses, including COD.
  • Fast Shipping: Aramex is known for delivering packages quickly and safely.

Why It’s Popular:

Aramex’s global reach, reliable services, and fast shipping options make it a trusted courier service in India.

15. Safexpress

Safexpress is one of India’s leading supply chain and logistics companies. It also a offers courier and cargo services, with a focus on safe and timely deliveries. Safexpress is known for its secure packaging and fast shipping.

Key Features:

  • Secure Packaging: Safexpress is known for securely packaging items, especially fragile goods.
  • Real-Time Tracking: Then customers can track their deliveries via the app.
  • Wide Network: Safexpress offers services across India and internationally.
  • Timely Delivery: Safexpress is known for its punctual deliveries.

Why It’s Popular:

Safexpress is popular for its secure and timely delivery services, particularly for sensitive goods.

Step-by-Step Guide to Building an On-Demand Courier Delivery App

Building an on-demand courier delivery app is a great business idea because people need fast and reliable delivery services. Whether you want to offer local, national, or international deliveries, creating a courier app can be very profitable. Here’s a simple step-by-step guide to help you build your own app.

Step 1: Understand Your Market

Before you begin developing your courier delivery app, you need to understand your market:

  • Target Audience: Who are your customers? Are they individuals or businesses that need quick delivery services?
  • Market Research: Look at other courier apps to see what features they offer. Understand what your competitors are doing well and identify any gaps or opportunities to improve.
  • Delivery Area: Decide whether you will serve local, national, or international customers. Each option comes with its own set of challenges, so consider logistics, regulations, and delivery speed.

This research will help shape the features and design of your app.

Step 2: Design the Features

Once you understand your market, it’s time to design the features your app will need. These features will make your app useful and easy to use for both customers and couriers.

Here are some important features to include:

  • User Registration: Customers should be able to create accounts with their email or social media profiles.
  • Package Booking: Then customers need an easy way to book deliveries, enter package details, and set pick-up and drop-off locations.
  • Real-Time Tracking: Customers should be able to track their package’s location and see the delivery status in real time.
  • Payment Options: Also offer several payment methods, like credit cards, debit cards, and PayPal. Make sure the payment process is secure.
  • Delivery Scheduling: Allow customers to schedule deliveries for a specific time or choose express delivery for urgent shipments.
  • Push Notifications: Send updates to customers about the status of their deliveries, like when it’s picked up or delivered.
  • Ratings and Reviews: Let customers rate their delivery experience. This helps maintain good service quality.
  • Admin Panel: As the owner, you need an admin panel to manage deliveries, payments, customers, and couriers.

Step 3: Choose the Right Technology

Next, choose the right technologies to build your app. Picking the right tools will help you create a secure, fast, and reliable app.

Here are some technologies you can use:

  • React Native or Flutter: These are popular options for building apps that work on both Android and iOS. They allow you to write one codebase for both platforms, saving time and money.
  • Node.js or Python: These are great choices for the backend of your app. They help with managing user data, tracking deliveries, and real time updates.
  • Firebase: Firebase helps with managing user accounts, storing data, and sending notifications. It’s easy to use and works well with React Native and Flutter.
  • Google Maps API: To show accurate delivery routes and track locations, you’ll need to integrate Google Maps into your app.
  • Payment Gateway: Then use secure payment systems like Stripe or PayPal to handle payments.
  • Cloud Hosting: For storing data and making your app accessible from any device, use cloud services like AWS or Google Cloud.

Step 4: Design the User Interface (UI)

The design of your app plays a big role in its success. Keep these points in mind:

  • Simple and Clean Design: Your app should be easy to navigate. Avoid unnecessary steps that can make booking or tracking deliveries confusing.
  • User Experience (UX): The app should be smooth and intuitive. Users should easily be able to book deliveries, track progress, and make payments.
  • Responsive Design: Make sure the app works well on both small (smartphones) and large screens (tablets).

Ensure that the design is consistent across both Android and iOS platforms for a uniform experience.

Step 5: Develop the App

Now that your features and design are ready, it’s time to develop the app. You can either:

Step 6: Test the App

Before you launch the app, it’s crucial to test it thoroughly to make sure everything works properly.

  • Functional Testing: Test all features like booking, tracking, and payment options to make sure they work as expected.
  • Usability Testing: Have real users test the app to ensure that it’s easy to use. Also ask for feedback and make improvements.
  • Performance Testing: Make sure the app works smoothly, even when handling high traffic or large numbers of deliveries.
  • Security Testing: Ensure that payment data and user information are securely stored and encrypted.

Step 7: Launch and Market Your App

Before going live, thorough testing is necessary to ensure the app works as expected.

  • Test the Core Features: Make sure all features, such as booking, payment, and tracking, work correctly.
  • Bug Fixing: Identify and fix any bugs to provide a smooth user experience.
  • Usability Testing: Have real users test the app and provide feedback on design and functionality.

Once everything is tested and working, launch your app on Google Play and the App Store, and start marketing it to your target audience.

  • Marketing: Then promote the app through digital marketing services like social media, ads, and influencer partnerships to attract your target users.

Cost of Developing Courier Delivery App Development

The cost of developing an on-demand courier app varies depending on the features, complexity, and platform (iOS/Android). Here’s a breakdown of costs.

  • App Platform: Developing for both Android and IOS can cost between ₹1-3 lakhs.
  • App Features: More advanced features like AI-driven delivery routes, in-app chat, and geo fencing can increase the price.
  • Development Time: The development cycle may take anywhere between 1 to 1.5 months, depending on the features and complexity.

How to Earn Money from Courier Delivery Apps

There are several monetization strategies for on-demand courier apps.

  1. Service Fee per Delivery: Charge customers a service fee based on delivery distance or item size.
  2. Subscription Plans: Offer subscription based services for frequent users with discounted delivery charges.
  3. Ad Revenue: Then Integrate advertisements into the app for additional revenue streams.
  4. Delivery Partnerships: Partner with local businesses and e-commerce platforms to handle their deliveries.
  5. Premium Features: Offer express delivery services or other premium options at an additional cost.

Start Your Courier Delivery Business with a Custom App from Team Tweaks

Team Tweaks is a trusted app development company with over 12+ years of experience. We help you build custom apps for your courier delivery service. Here’s how we can help.

  • Specialized Courier Apps: We create apps designed specifically for courier delivery businesses.
  • Complete Solutions: From app development to web design and marketing, we provide everything you need.
  • Efficient Features: Our apps include tools like route planning, real time tracking, and easy customer communication to improve service.
  • Easy to Use: We design apps that are simple and enjoyable for both customers and delivery drivers.
  • Proven Success: With 12+ years of experience, Team Tweaks has helped many businesses grow with our custom app solutions.

Our Services:

Let Team Tweaks help you build a courier delivery app that makes your business more efficient and successful.

Conclusion

The courier delivery app market in India is growing fast, and it’s a great time to start your own delivery business. With the right features and planning, you can create an app that stands out and meets customer needs.

If you’re ready to build your own courier delivery app, Team Tweaks can help. With over 12+ years of experience in mobile app development, we specialize in creating simple, scalable, and user-friendly apps. Let us help you turn your courier app idea into reality. Contact Team Tweaks today to get started.

Author

A well-versed experience in the field of IT with more than 14+ years of expertise in DevOps Consulting, Quality Assurance, Project Management & Outsourcing and predominantly focusing on customer relationships, negotiations, estimations, contact partners, market research and helping small business owners and young entrepreneurs to reach their next level.